Delivery Orchestration

Delivery orchestration that meets you where you are, and learns as you grow

With OneRail, predictive intelligence, AI-native decisioning and optimization work together to improve execution continuously — without disrupting the operation you already have in place.

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Orchestrate the decision, not just the delivery

OneRail enables seamless multi-day orchestration across distributed fulfillment nodes, helping shippers coordinate not only last mile execution, but also the middle mile movements required to position inventory, consolidate orders and support more flexible fulfillment models.

1. Support fulfill-from-store at scale
   Coordinate delivery execution across stores, DCs, cross-docks and other distributed fulfillment nodes.
2. Orchestrate both middle mile & final mile
   Ensure inventory is positioned and transferred intelligently before the last mile decision is made.
3. Offer a full range of delivery speeds
   Enable everything from 30-minute delivery to appointments scheduled weeks in advance.
4. Create one connected fulfillment flow
   Align inventory, node selection, transfer logic and delivery execution in a single orchestration layer.
5. Increase flexibility without increasing complexity
   Give customers more options while maintaining operational control across the network.
6. Adapt to a re-architected distribution model
   Support evolving node strategies as retailers and wholesalers move closer to the customer.

Execute Unified Commerce Orchestration, including upstream order and inventory decisioning.

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The largest 3rd-party delivery network

The network behind instant capacity

OneRail combines AI-native delivery orchestration with instant access to one of the nation’s largest third-party delivery networks. With 1,000+ connected carriers and 12 million+ drivers, shippers can scale quickly, extend coverage and meet demand with flexible external capacity — all through a single platform.

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One network. One rate card. One invoice.

OneRail removes the complexity of building and managing a fragmented delivery network by giving shippers access to a fully procured, API-integrated carrier ecosystem. Instead of sourcing, contracting, integrating and managing hundreds of delivery providers on their own, shippers can tap into OneRail’s network of 1,000+ carriers through one platform, one rate card and one invoice.

Less overhead, faster access to scalable capacity and a far simpler commercial model. OneRail handles the carrier procurement, technical integrations and network management, so shippers can focus on execution and growth — not carrier administration, pricing inconsistency or invoice sprawl.

1. Pre-procured carrier network
   Access 1,000+ carriers without having to source and contract with each provider individually.
2. API-integrated capacity
   OneRail has already completed the technical integration work, accelerating onboarding and simplifying execution.
3. One predictable rate card
   Eliminate the complexity of managing separate carrier pricing structures with a single commercial framework.
4. One invoice from OneRail
   Simplify billing and financial reconciliation by replacing hundreds of carrier invoices with one.
5. Lower administrative burden
   Reduce the operational drag of procurement, integrations, carrier management and accounts payable.
6. Scale faster with less friction
   Expand delivery capacity quickly without the time, cost and complexity of building a carrier network yourself.

Right mode, right cost, on time

OneRail’s OmniPoint® helps shippers make the best mode decision for every order — determining whether parcel or a local carrier is the better execution path based on cost, speed, service reliability and delivery requirements.

Instead of relying on static rules or manual judgment, OmniPoint® uses AI-native decisioning to evaluate the variables that matter in real time, helping ensure each order is routed through the mode most likely to meet both cost targets and on-time performance goals.

Supported Shipping Modes:

• Internal Fleet
• 3rd Party Courier (all asset sizes, sedans to box trucks)
• Parcel
• LTL
• FTL

The 3 Stages of Delivery Orchestration

OneRail’s omnichannel solution removes the friction with a platform-plus-people

approach that streamlines last mile delivery fulfillment across 3 stages:

01

Pre-Purchase

Because speed isn’t always what consumers want, OneRail provides them with delivery optionality. From time-slot selection and carrier selection to mode selection and delivery speed, from curbside delivery and in-store delivery to white-glove and more, providing such breadth of choice leads to a far better customer experience.

02

Optimization

Shippers don’t have the time to make phone calls in every market to find the best rates or the most reliable couriers. With automated rate shopping, OneRail has done the legwork of developing relationships with couriers, so pricing is set before a courier even initiates a delivery, leading to significant cost savings every step along the fulfillment journey.

03

Post-Purchase

OneRail’s AI reduces uncertainty and speeds up resolution, so customers get clearer ETAs and fewer surprises. Attempt success prediction helps avoid preventable misses and re-delivery loops, and POD quality scoring helps reduce ambiguity. Rating couriers and customer experience help gain better control of the return process and improve future deliveries and customer loyalty.

Orchestrate delivery across days, nodes & modes

As retailers and wholesalers expand fulfill-from-store and reconfigure their distribution networks, they need orchestration that spans more than the last mile alone. OneRail enables seamless multi-day orchestration across stores, DCs and other nodes — connecting middle mile transfers with final mile execution so businesses can offer customers everything from 30-minute delivery to scheduled appointments weeks in advance.

By synchronizing inventory, fulfillment and transportation decisions across time horizons and node types, OneRail helps shippers create a more flexible and scalable delivery operation without adding complexity.

• Same-Day Expedited (30 minutes or Less, 1-Hour, 3-Hour, Definite Time, Same-Day Anytime)
• Next-Day or Later
• Scheduled Appointments

"Last mile moves seemingly at the speed of light. With full automation around your delivery operations, OneRail gives you the ability to manually interject when necessary, but in a really expeditious way. Because you could be dealing with a 30-minute delivery, which we do 80,000 times a day. There's a lot of dots to connect to make it all work."

— OneRail Founder & CEO Bill Catania on the SAP Podcast

Why OneRail is unique

OneRail delivers more than traditional last mile orchestration. Our platform combines AI-native decisioning, connected delivery capacity and real-time execution support to help shippers optimize fulfillment, shipping mode, carrier, cost and customer promise in one place. The result is a more intelligent, scalable and executable path to modern commerce fulfillment.

• One synchronous decision engine
• AI-native optimization across the delivery journey
• Instant capacity through a connected delivery network
• Built-in commercial simplicity
• Execution support that goes beyond software
• A broader solution than point orchestration tools

The OmniPoint® Difference

• Prediction-driven, not rule-driven
• Selection & ranking grounded in operational results & network performance
• Optimized across orders, modes & constraints all at once
• More reliable ETAs & better route quality
• Fewer failed attempts & fewer customer-facing exceptions
• Smarter cost control & execution choices across the network
• Responsive customer experience
• Reduced transportation & operations costs
• Increased delivery speed & dependability
• Instant courier capacity
• Improved unit economics
• Price predictability

Built-in redundancy, with the world’s largest network​

Think of delivery orchestration as the control layer across internal fleet + 3PL + emerging delivery models, not a single-carrier strategy.

OneRail’s OmniPoint® platform provides redundancy to mitigate delivery risks. Our network of 12 million+ drivers in 400 major cities across North America keeps operations running through fleet issues, driver shortages or demand spikes. Download our carrier diversification trend study to help determine your multi-carrier strategy.

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More than delivery speed. Better delivery decisions.

Optimize mode, carrier, fleet and exception handling in real time across one execution layer, so you scale with confidence.

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